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Terms & Privacy Policy

PRIVACY POLICY

Last Revised August 30, 2021

This Privacy Policy for GLO Pharma, Inc. (“Company”, “we”, “us” “our”) describes how we collect, use and disclose information about users of the Company’s website www.ourself.com (the “Website”), [applications, and services] (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services. 

PLEASE READ THIS PRIVACY POLICY CAREFULLY.  If you do not want information about you used as described in this Privacy Policy, please do not access or use the Services. The Services are for individuals in the United States only and are not intended for users located outside the United States.

1.    UPDATING THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time in which case we will update the “Last Revised” date at the top of this Privacy Policy. We will notify you and take other steps as required by applicable law. The updated Privacy Policy will be effective as of the time of posting, or such later date as may be specified in the updated Privacy Policy. IF YOU DO NOT AGREE TO ANY UPDATES TO THIS PRIVACY POLICY PLEASE DO NOT ACCESS OR CONTINUE TO USE THE SERVICES.

2.    COMPANY’S COLLECTION AND USE OF INFORMATION

In order to provide you with the Services, we may ask you to provide us with certain details or information about you. Information that you submit through the Services include:

  • Basic contact details, including name, email, gender, phone number, and address. We collect basic contact details to communicate with you, provide you with the Services, personalize the Services for you, improve and enhance our Services, market to you, and conduct research and analytics.
  • Account information, including username, password, profile picture, and security questions. We collect account information to maintain and secure your account with us, provide you with the Services, and personalize the Services based on your preferences and interactions. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Information about your lifestyle, for example, information about your interests in, goals regarding and/or existing: skin type, skincare, and clinical history.
  • Images and videos that you upload to the Services. We collect images and videos to provide you with recommendations about our Services, for you to use the Services, and leave feedback and reviews about your experiences with the Services.
  • Payment information, including bank account, credit or debit card information, and billing address. We collect payment information to process your payment and provide you with the Services.
  • Product interaction and feedback, including responses to surveys, search queries within the Services, and transactions and requests you make regarding the Services. We collect product interaction and feedback to provide you with the Services, improve and enhance our Services, and conduct research and analytics.
  • Any information you choose to include in communications with us, for example, during a virtual consultation or session, when sending a message, submitting a survey about your skin or the use of the Services, or submitting information through a webform.
  • Any other information arising from your use of the Services.

Our Services may require you to enter certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing the Services.

We may obtain information about you from the following third party sources:

  • Our service providers, for example, estheticians, when you decide to have a consultation or virtual session either through our Services, or as it otherwise relates to our Services. This information is used to provide the Services, including improving and updating our Services.
  • Our partners, for example, ecommerce platforms such as Shopify where we sell our products, and market our Services, customer engagement platforms and services, such as Yotpo, when you decide to leave a review about our Services and/or sign up for text message communications.
  • Social networking sites (e.g., Facebook) and email service providers (e.g., Gmail), when you choose to link any such third party platforms to your account. This information is used to maintain your account and login information.
  • Social media platforms, for example, Instagram when you click a link to access the Services from such platforms.


We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, web beacons/clear gifs, and other tracking technologies (“Tracking Technologies”). Usage Data may include:

  • Unique device identifier;
  • Device type, such as your phone, computer, or tablet;
  • IP address;
  • Browser type;
  • Date and time stamps, such as the date and time you first accessed the Services;
  • Operating system;
  • Log data;
  • Number of visits;
  • Language of device; and
  • Other information regarding your interaction with the Services, such as clickstream data and ad impressions.]


We use the Usage Information we collect automatically to run analytics and better understand user interaction with the Services, market to you, and improve and provide the Services.

Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. See Sections 6 and 7 below for more information.

In addition to the foregoing, we may use all of the above information to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights, the rights of our users, or others.

3.    HOW THE COMPANY SHARES YOUR INFORMATION

In certain circumstances, the Company may share your information with third parties. Such circumstances may include: 

  • With vendors or other service providers, such as
    • Data analytics vendors.
    • Payment processor vendors, such as ApplePay, Afterpay, Shopify, etc.
    • Text message providers, such as SMSBump.
    • IT service management vendors, such as NetSuite.
    • Data storage providers, such as Daasity.
  • Partners, such as the ecommerce platforms and customer engagement platforms we use to provide the Services.
  • Social media platforms such as Facebook. 
  • When you request us to share certain information with third parties, such as through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • To comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries.
  • In connection with an asset sale, merger, bankruptcy, or other business transaction
  • To enforce any applicable terms of service.
  • To ensure the safety and security of the Company and/or its users
  • With professional advisors, such as auditors, law firms, or accounting firms.

You acknowledge that such sharing of information may occur in all of the aforementioned circumstances and is permitted by and subject to this Privacy Policy and applicable law.

4.    COOKIES AND OTHER TRACKING TECHNOLOGIES

Do Not Track Signals

Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. We respond to global privacy controls, including “Do Not Track” signals.

Like many websites, our Services is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

Cookies and Other Tracking Technologies

You may control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including general functionality, to work incorrectly. 

Most browsers accept cookies automatically. However, you may be able to configure your browser settings to use the Services without some cookie functionality. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule.  For example, in the Internet Explorer menu bar, select: Tools Internet Options Browsing History Delete to view manual and automatic options. 

To opt out of tracking by Google Analytics, click here.

5.    USER GENERATED CONTENT

The Services also host reviews and feedback created and uploaded by users of the Services, which users may elect to engage with. The purpose of these features is leave reviews, experiences, and feedback regarding the Services. Through your participation, you may submit photos and reviews (“User-Generated Content” or “UGC”). We or others may store, display, reproduce, publish, or otherwise use UGC, and may or may not attribute it to you. Others may also have access to UGC and may have the ability to share it with third parties. If you choose to submit UGC to any public area of the Services, your UGC will be considered “public” and will be accessible by anyone, including the Company.

Please note that we do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure.  We are not responsible for the privacy or security of any information that you make publicly available on the features permitting creation of UGC or what others do with information you share with them on such platforms.  We are not responsible for the accuracy, use or misuse of any UGC that you disclose or receive from third parties through the forums or email lists.]

6.    SOCIAL FEATURES 

Certain features of the Services permit you to initiate interactions between the Services and third-party services or platforms, such as social networks (“Social Features”). Social Features include features that allow you to click and access the Company’s pages on certain third-party platforms, such as Facebook and Twitter, and from there to “like” or “share” our content on those platforms. Use of Social Features may entail a third party’s collection and/or use of your information. If you use Social Features or similar third-party services, information you post or otherwise make accessible may be publicly displayed by the third-party service you are using. Both the Company and the third party may have access to information about you and your use of both the Services and the third-party service. For more information on third-party websites, services, and platforms, see Section 7.

7.    THIRD PARTY WEBSITES AND LINKS

Our Services may contain links to other online platforms operated by third parties. We do not control such other online platforms and are not responsible for their content, their privacy policies, or their use of your information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms (such as Facebook or Twitter) may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Services. We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.

8.    DATA SECURITY

Please note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee that your data will never be compromised. You should take measures to protect your personal information. Any information you send us through any means is transmitted at your own risk.

9.    CHOICES AND ACCESS

If you do not want to receive marketing-related emails or other types of messages from us on a going-forward basis, you may opt-out by following the instructions in the relevant electronic communication. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related e-mails from us, we may still send you important administrative and Services or transaction-related messages, which you cannot opt-out of.

10.    CHILDREN

The Services are not intended for children under 13 years of age.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this Website or provide any information about yourself to us through the Services.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at hello@ourself.com.

11.    HOW TO CONTACT US

Our contact information if you would like to reach out to ask questions regarding information about you that we collect or other questions about this Privacy Policy by emailing us as at hello@ourself.com. 

TERMS OF SERVICE

Last Revised August 30, 2021

Welcome to the Terms of Service (these “Terms”) for access to and use of the website located at www. ourself.com and its subdomains, including all data, content and functionality thereon (collectively, the “Website”), which is operated on behalf of GloPharma, Inc. (“Company,” “we” or “us”). 

These Terms govern your access to and use of the Website.  Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Website, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Website.

For purposes of these Terms, “you” and “your” means you as the user of the Website. If you use the Website on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity's behalf.


Please note that Section 5 contains an arbitration clause and class action waiver. By agreeing to these Terms, you agree (a) to resolve all disputes with us through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and (b) that you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt-out of arbitration as explained in Section 5.

1.    LOCATION OF OUR PRIVACY POLICY

1.1    Privacy Policy. Our Privacy Policy describes how we handle the information you provide to us when you use the Website. For an explanation of our privacy practices, please visit our Privacy Policy located at www.ourself.com/policies/terms-of-service. 

2.    RIGHTS WE GRANT YOU

2.1    Rights. Subject to your compliance with these Terms, Company hereby grants to you, a personal, worldwide, royalty-free, non-assignable, non-sublicensable, non-transferrable, and non-exclusive right to access and use the Website. The foregoing has the sole purpose of enabling you to use and enjoy the benefit of the Website as provided by us, in the manner permitted by these Terms and subject to the use restrictions described below.

2.2    Restrictions. You may not do any of the following, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so: (a) download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Website; (b) duplicate, decompile, reverse engineer, disassemble or decode the Website (including any underlying idea or algorithm), or attempt to do any of the same; (c) use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Website; (d) use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Website; (e) exploit the Website for any commercial purpose; (f) access or use the Website in any manner that could disable, overburden, damage, disrupt or impair the Website or interfere with any other party’s access to or use of the Website or use any device, software or routine that causes the same; (g) attempt to gain unauthorized access to, interfere with, damage or disrupt the Website or the computer systems or networks connected to the Website; (h) circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Website; (i) use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Website to monitor, extract, copy or collect information or data from or through the Website, or engage in any manual process to do the same; (j) introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems; (k) use the Website for illegal, harassing, unethical, or disruptive purposes; (l) violate any applicable law or regulation in connection with your access to or use of the Website; or (m) access or use the Website in any way not expressly permitted by these Terms.  

3.    OWNERSHIP AND CONTENT 

3.1    Ownership of the Website. The Website, including content, information, trademarks and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Website.  We and our licensors reserve all rights in connection with the Website and its content, including the exclusive right to create derivative works. 

3.2    Ownership of Trademarks. The Company’s name, the Company’s logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors.  Other names, logos, product and service names, designs and slogans that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.  

4.    DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION

4.1    Disclaimers. YOUR ACCESS TO AND USE OF THE WEBSITE ARE AT YOUR OWN RISK. YOU UNDERSTAND AND AGREE THAT THE WEBSITE ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE COMPANY, ITS PARENTS, AFFILIATES, RELATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, PARTNERS AND LICENSORS (THE “THE COMPANY ENTITIES”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

4.2    Limitations of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE WEBSITE AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE AMOUNT OF ONE HUNDRED DOLLARS ($100.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. 

5.    ARBITRATION AND CLASS ACTION WAIVER

5.1    Informal Process First.  You agree that in the event of any dispute between you and the Company Entities, you will first contact the Company and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action.

5.2    Arbitration Agreement and Class Action Waiver.  After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to your use of the Company’s Website and/or products, including the Website, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms). Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted. You understand that by agreeing to these Terms, you and the Company are each waiving the right to trial by jury or to participate in a class action or class arbitration. Notwithstanding the foregoing, you and the Company will have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court and your claim remains on an individual, non-representative and non-class basis.

5.3    Costs of Arbitration. Payment for any and all reasonable JAMS filing, administrative and arbitrator fees will be in accordance with the JAMS Rules. If the value of your claim does not exceed $10,000, the Company will pay for the reasonable filing, administrative and arbitrator fees associated with the arbitration, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose. 

5.4    Opt-Out. You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to hello@ourself.com or to the U.S. mailing address listed in the “How to Contact Us” section of these Terms. The notice must be sent to the Company within thirty (30) days of your registering to use the Website or agreeing to these Terms, otherwise you shall be bound to arbitrate disputes in accordance with these Terms. If you opt-out of these arbitration provisions, the Company also will not be bound by them.

6.    ADDITIONAL PROVISIONS

6.1    Updating These Terms. We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms.  If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes.  The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Website after the modifications have become effective will be deemed your acceptance of the modified Terms.  

6.2    Termination of Rights. If you breach any of the provisions of these Terms, all rights granted by the Company will terminate automatically. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of this Agreement by the Company or you. Termination will not limit any of the Company’s other rights or remedies at law or in equity. 

6.3    California Residents. If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Website of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.

6.4    Miscellaneous. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the rights granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect. The Website are operated by us in the United States. Those who choose to access the Website from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws. These Terms are governed by the laws of the State of California, without regard to conflict of laws rules.

6.5    How to Contact Us.  You may contact us regarding the Website or these Terms at: 833-800-7353 or by e-mail at hello@ourself.com.


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